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Q: Do you ship outside of the USA?
A: We can ship out of the USA.
Q: How long will it take to ship the products that are
ordered?
A: All orders are received within 12-24 hours excluding
weekends. The orders will be processed and then packaged.
If your order is 1-2 items or less than 4 lbs. it will be sent USPS
priority mail and if it's more than 3 items or over 4 lbs. it will
be sent UPS. We'll also send you a tracking number via the
email address at which you purchased the product unless otherwise
noted. You should receive your package within 7 business days
at the latest. If you haven't received it within that time
frame, please call or email us immediately.
Q: Do I have to spray anything on my Wind Spinner to
prevent it from rusting?
A: NO. Our wind spinners are made of stainless
steel to prevent them from rusting. Also, all of our wind
spinners are protected with our Lifetime Rustproof Guarantee.
If for some reason your spinner does rust you can return it with no
questions asked, in exchange for a new one of your choice of equal
or lesser value.
Q: What is your return/exchange policy?
A: Please visit our Returns
Policy page for more information.
Q: Does the spinner I purchase come with a swivel to
hang it from?
A: Yes, our spinners come with a rugged, easy turning
swivel, because they are outdoors in all weather conditions and not
being greased or maintained. If it does happen to quit
working within the first 12 months we will replace it free.
If you need a new swivel after that, we will sell you one (which
are located in the Swivel section of our website)
Q: What sizes of Wind Spinners do you sell?
A: Our spinners come in many different sizes. They
range from 3 inches to 16 inches in diameter. (measurements
may vary)
Q: What does the gauge of steel mean?
A: The lower the gauge number the thicker the steel.
Our 18 gauge steel is extremely heavy duty. They are shipped
to you semi flat and all you will need to do is fan the spinner
out. Don't be afraid to bend it because it won't brake.
Q: Where do you recommend I hang my new wind spinner?
A: Here are some ideas for you...
1. Outside in a garden or by an entrance on one of our
shepherd hook stands.
2. From the roof of a porch or deck by it's swivel.
3. Inside your house.
4. The 4 inch Mini's look great hanging from any bigger
spinner, especially the gazing ball spinners.
5. The 3 inch Itsy Bitsy spinners look great on a Christmas
tree.
Q: Is it safe to order online?
A: Yes! Orders placed on our website
are completely secure. If you would like you can phone in
your order by calling 701-242-7747.
Q: Are your Wind Spinner Made in America?
A: Proudly we can say YES!
Q: I can't seem to find what I am looking for, can
you please help me?
A: Anytime! Please give us a call at
701-242-7747 or email us at
info@dakotasteelart.com
and we would love to assist you in any way we can.
Q: Why are they called Wind Spinners?
A: Because the Wind Spins them. Some
people however, may refer to them as Wind Twisters, Wind Catchers,
Wind Ornaments, Wind Sculptures, Eye Catchers or Sun Catchers.
We just prefer to call them Wind Spinners.
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